FAQ


  • Where will the games be played?

    All venues will be first class facilities within an approximate 1 hour radius of the city listed on the Tournament Page. Please double check your Tournament Page for your Age Groups specific location.
  • Where will the competing teams come from?

    We have had Teams from: PA, OH, MI, WV, VA, NY, NJ, and Canada
  • Can I make a scheduling request?

    Unfortunately due to the large number of teams and facilities being coordinated for our events, it is impossible for us to address individual team requests. All teams must be prepared to play starting Thursday or Friday morning depending on Tournament. Games can start as early as 8 am. Please be sure to check the individual Tournament Page for specific tournament details.
  • How Do I Determine my Teams Age?

    As with nearly all US based Tournaments, age is determined by the cutoff date of January 1st. The age of the oldest player on your team as of that date is considered the age of your team. Please be sure you calculate your team’s age correctly prior to registering. To figure out your appropriate Age Division, please Click Here
  • Who will Umpire the games?

    We will be using the region’s best umpire crews. All officials will be certified professionals.
  • Where do I send my Payment?

    Only after successfully completing your online registration, checks should be made payable to Atlantic Coast Softball and sent to:

      Atlantic Coast Softball
      1175 Commerce Circle
      Trafford, PA 15085

    Only payments accompanied by an online registration invoice will be accepted.
  • Is there a Payment Deadline?

    Teams that successfully register online and make payment by credit card will be confirmed for the Tournament immediately. Teams that pay be check will have their Tournament Registration held for 14 days to provide payment. If payment does not reach us within 14 days, the team will be placed on a waiting list pending payment and space availability.

    To pay with a Credit Card or Bank Transfer please email payments@playatlanticcoast.com
  • Will the tournaments sell out?

    Yes, tournaments will sell out. In the event of a sell out at your age division, your team may be placed on a Waiting List upon registering. A representative will be in contact with you if a spot opens up in the tournament.
  • Can I hold a spot with a deposit?

    Due to the high demand for entry in our Tournaments, only payment in full can confirm your participation.
  • I'm from Canada - How do I pay for the Tournament?

    Canadian teams can pay by Credit Card (prefered), Online Bank Transfer, or a Money Order. If by check, it must be in US Funds. Please make sure your team ages coincide with cutoff dates outlined above and in our rules. To figure out your appropriate Age Division, please Click Here
  • Is there a weather hotline?

    No. We use a system that will send an automated message and e-mail to all the Coaches simultaneously. Please have your families "Like" us on Facebook and follow us on Twitter to receive Weather updates.
  • What is your refund policy?

    There will be no entry refunds for withdrawal from a tournament within 45 days of the start of that particular event. If a team registers, pays, and then drops out prior to the 45 days, they can either transfer their entry, or receive a refund less a $150 administrative fee. Refunds due to weather postponement will be calculated by the number of games played. If payment was made with a Credit Card, the payment will be refunded minus the 4% Processing Fee. The weather refunds will go as follows:

    -0 games played: Entry fee minus a $150 administrative fee
    -1 game played: 75% Refund
    -2 games played: 50% Refund
    -3 games played: $100 Credit
    -4 games played: No Refund

    **Teams also have the option to transfer their entry into a future ACS Tournament**
  • Do I have to come to Headquarters to check-in?

    No. We want you to show up to the Tournament ready to play! All paperwork is to be completed 14 days before the start of the Tournament. No paperwork can be handed in at the field.
  • Can I call in to Check-In?

    No. Due to the amount of teams, we will send out any notifications through our automated system or thru our Social Media channels.
  • Are rain-outs made up?

    We have back-up fields available and will do everything to get the games played. In the event of a larger event, the schedule will be modified to insure a valid playoff structure can be maintained.
  • What can you tell me about the schedule tournament weekend?

    Game schedules will be available the Tuesday of the week of the Tournament. Coaches/Parents should plan on the following for the tournament weekend:

    -Tournaments can either begin on Thursday or Friday morning as early as 8 am. (See specific tournament page for Start Date).
    -Pool Play games will be played throughout Thursday/Friday and Saturday.
    -Playoffs will be seeded upon the completion of the last Pool Play game for your division (generally Saturday evening). Seedings/Bracket Play games will be posted generally by 9 or 10 PM.
    -Sunday is Bracket Play and in normally a Single-Elimination format.